FAQs

Frequently Asked Questions

Got a question? We've got answers. If you don't find what you're looking for, feel free to reach out to us directly.

Ordering

How do I place an order?
Simply browse our store, add items to your cart, and proceed to checkout. Fill in your delivery details and choose your preferred payment method.

Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 12 hours of placement. Contact us immediately via WhatsApp at 03349935491.

Payment

What payment methods do you accept?
We accept Cash on Delivery (COD) and bank transfer. Payment details will be shared at checkout or upon order confirmation.

Is Cash on Delivery available in my city?
Yes! COD is available across all major cities and towns in Pakistan.

Delivery

How long does delivery take?
Orders are delivered within 3–5 business days in major cities and 5–7 business days in other areas.

How will I know when my order is shipped?
You'll receive a tracking number via WhatsApp or email once your order is dispatched.

Do you deliver across all of Pakistan?
Yes, we deliver nationwide across Pakistan.

Returns & Exchanges

What is your return policy?
We accept returns within 7 days of delivery for unused items in original packaging. See our full Returns & Exchange Policy.

How do I initiate a return?
Contact us via WhatsApp or email with your order number and reason for return. We'll guide you through the process.