Returns & Exchange Policy

Returns & Exchange Policy

Your satisfaction is our priority at ClassyThings. If you're not completely happy with your purchase, we're here to help.

Return Window

You may request a return or exchange within 7 days of receiving your order.

Conditions for Returns

To be eligible for a return or exchange, your item must:

  • Be unused and in the same condition as received
  • Be in its original packaging
  • Include proof of purchase (order number or receipt)

Non-Returnable Items

The following items cannot be returned or exchanged:

  • Items that have been used, damaged, or altered
  • Items without original packaging
  • Sale or discounted items (unless defective)

How to Initiate a Return or Exchange

To start the process, contact us within 7 days of delivery:

Please share your order number, reason for return, and photos of the item (if damaged or defective).

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days via the original payment method or bank transfer.

Exchanges

If you'd like to exchange an item for a different product or variant, we'll do our best to accommodate your request subject to availability.